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000335_news@columbia.edu_Mon Sep 11 14:19:41 1995.msg
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From: fdc@watsun.cc.columbia.edu (Frank da Cruz)
Newsgroups: comp.protocols.kermit.misc
Subject: Re: Windows 95 version
Date: 11 Sep 1995 14:19:41 GMT
Organization: Columbia University
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Message-Id: <431ght$fp@apakabar.cc.columbia.edu>
References: <41vhn3$aeq@mikasa.iol.it> <42o3jh$2qk_001@balsam.unca.edu> <42pncv$af5@apakabar.cc.columbia.edu> <430b3g$gtf@saratoga.compassnet.com>
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In article <430b3g$gtf@saratoga.compassnet.com>,
Rick Russell <rickr@compassnet.com> wrote:
>Maybe I'm just a dumb guy, but couldn't you provide a freeware version
>and a commercial version, and just (politely) refuse support for people
>who don't buy the program? Perhaps a card in each commercial package
>with a printed checksum that can be checked against a formula?
>
That does not solve the entire problem. Tech support is only one of our
burdens. There is also development, documentation, ftp site management,
business management, and on and on. In any case, the world has proven
to us that when it has a choice of getting something free or paying
for it, "free" wins every time.
>I really like MS-Kermit though -- even in the world of SLIP/PPP and
>Netscape, I still use it. I hope the W95 version enjoys similar success.
>
Thanks. I think the price to universities is so close to free that it
makes little difference to each university. But it makes a lot of
difference to us. And ultimately to them too -- if so many universities
depend on our software, I think they want us to continue to be here,
developing it and supporting it. The problem with our stance on MS-DOS
Kermit, C-Kermit for UNIX, VMS, etc ("please buy books") was that it was
impossible for purchasing agents and budgeteers to understand. The policy
on Kermit 95 could not be simpler, and everyone will benefit from it.
- Frank